Suppliers Guide

Advertising

Leonards Advertising

 

Leonards Advertising, one of Australia’s most experienced and enduring agencies, provides full-service across digital, creative, media planning and website development. Wholly owned and Australian based, our unwavering commitment in partnering with clients, offers depth and proven experience unlike any other agency in this market. Speak with us today about how we can cost-effectively help grow your business revenue.

Contact:
Kate Faithorn – CEO 
E: kate@leonards.net.au 
T:  +61 2 9698 5266
M: 0409 375 615
W: leonards.net.au

Business Services & Strategy

STR 

 

STR provides clients from multiple market sectors with premium, global data benchmarking, analytics and marketplace insights. With 55,000 global Hotel Survey participants, STR’s database and development pipeline is the premier source of accommodation performance trends.

Founded in 1985, STR maintains a presence in 14 countries with a corporate North American headquarters in Hendersonville, Tennessee and an international headquarters in London, England.
 
Contact
Matthew Burke – Business Development Manager - Pacific
E: mburke@str.com
T:  +61 2 8091 2009
W: www.str.com 


International Hotel Services 

IHS began in 1998 after a need arose in the market for quality service providers within the hotel industry. Since that time we have grown to a team of over 500 staff members servicing in excess of 30 individual clients throughout New South Wales, Queensland, Victoria, and Auckland.

IHS has a mission to establish long term relationships built on solid foundations of superior service, expertise, communication and continuous improvement. Over the years IHS has developed, and continues to expand on, the services listed below and covers locations nationally (within Australia) and internationally (within New Zealand).

Provision of housekeeping staff

  • Public Area Cleaning and maintenance

  • Provision of Stewarding staff

  • Payroll processing of hotel wages

  • Emergency Cleans

  • External Building Cleaning

  • Waste Management

  • Hygiene Services

  • Graffiti Removal

  • Spring Cleaning

  • Carpet Cleaning and repairs

  • Lamp shade repairs

  • Window Cleaning

  • Grounds Maintenance

For more info - click here

Contact:

Phone: (02) 9517 2180
Fax: (02) 9519 1303
Email: info@ihservices.com.au
Website: http://www.ihservices.com.au/

 


 

Minett Prime Square Building value in the hotel business
 
Minett Prime Square is an independent advisory firm dedicated to the hospitality industry. 
 
This Australian company helps ambitious developers, owners and operators of hospitality assets and their stakeholders build value and grow their business through creative development solutions, enhanced competitiveness, effective asset management, organic expansion and acquisitions.
 
With presence in Melbourne, Sydney and Singapore, the Minett Prime Square team has deep experience in hotel operations, management and franchising, business development and asset management both here in Australia and internationally.
 
During their respective corporate careers, Minett Prime Square principals were responsible for launching new brands, developing and implementing strategies for entering new markets, growing their respective businesses to capture market share and developing teams that provided future leaders for the hospitality sector.
 
Minett Prime Square knows the Australian accommodation market and can assist those working in it grow their business.
 
We welcome speaking with Accommodation Australia members to see how we can help.
  
Contact:
Dean Minett - Managing Director
M: +61 403 052 090
E: dean@minettprimesquare.com
W: minettprimesquare.com


Australian Revenue Managers Association 

 

The Australian Revenue Management Association (ARMA), provides revenue/yield management support to industry with a local focus on “the people, the process and the culture”. We provide our online ARMA Yield Academy to members at preferred pricing as well as corporate branded online training platforms. In addition, ARMA runs beginner to intermediate face to face workshops across Australia each year and hosts the APAC Revenue Management Summit in Melbourne each year with preferred pricing for Accommodation Australia members.

ARMA also owns and wrote the first nationally accredited short course in revenue management available via selected registered training organisations.

ARMA offers independent revenue management training solutions, advice, recruitment services and publishes the only dedicated industry publication in revenue management “RM”. They are also proud supporters of the Revenue Manager of the year awards across Australia and New Zealand.

ARMA Training solutions include the online Yield Academy, development and/or customisation of training content specific to property groups, face to face workshops and maintaining compliance with ASQA regarding the nationally accredited short course.

ARMA’s goal is to provide a standardised base level of training for all employees in revenue management and support organisations in meeting their training obligations in this critical business discipline. 

Contact:

Melissa Kalan, Managing Director 
M: 0422 194 866
E: info@revenuemanagement.com.au
W: www.revenuemanagement.com.au I www.apacrmsummit.com


The Intermedia Group - HM Magazine 




 
The Intermedia Group is a leading Australian publishing, event management and technology business. We employ some of Australia’s best journalists, editors, e-commerce experts and conference managers - ensuring the company is at the cutting edge in informing, educating and entertaining a vast national audience.
 
Contact:

Office Address: 41 Bridge Road, Glebe NSW 2037
E: PO Box 55, Glebe NSW 2037
P: 02 9660 2113 | F: 02 9660 4419

Home - The Intermedia Group
 

Cleaning & Hygiene

International Hotel Services 

IHS began in 1998 after a need arose in the market for quality service providers within the hotel industry. Since that time we have grown to a team of over 500 staff members servicing in excess of 30 individual clients throughout New South Wales, Queensland, Victoria, and Auckland.

IHS has a mission to establish long term relationships built on solid foundations of superior service, expertise, communication and continuous improvement. Over the years IHS has developed, and continues to expand on, the services listed below and covers locations nationally (within Australia) and internationally (within New Zealand).

Provision of housekeeping staff

  • Public Area Cleaning and maintenance
  • Provision of Stewarding staff
  • Payroll processing of hotel wages
  • Emergency Cleans
  • External Building Cleaning
  • Waste Management
  • Hygiene Services
  • Graffiti Removal
  • Spring Cleaning
  • Carpet Cleaning and repairs
  • Lamp shade repairs
  • Window Cleaning
  • Grounds Maintenance

For more info - click here


Contact:

Phone:   (02) 9517 2180
Fax:        (02) 9519 1303
Email:     info@ihservices.com.au
Website: http://www.ihservices.com.au/


Callington

 
Callington are an Australian family business and have been operating since 1968. We operate in nine countries with sales offices and manufacturing plants worldwide. ISO 9001:2015 certified, the Callington Group Company offer leadership in disinsection, cleaning, disinfection and personal care solutions to the aviation, healthcare, industrial and hospitality markets worldwide. 

We provide a range of disinfection, cleaning and hand hygiene products for the hotel and hospitality industry worldwide;  

  • Australian TGA approved COVID-19 surface disinfectants 
  • Alcohol based hand sanitiser gels in various sizes and liquids for refill stations  
  • Alcohol free hand sanitiser liquids 
  • Surface disinfectant wipes  

Please see here our recent video demonstrating Hotel COVID-19 cleaning using our Netbiokem DSAM Disinfectant Cleaner, which kills SARS-CoV-2 (COVID-19) in 2 minutes.   

Contact: Ivan Zrilic
M: 0430 934 367

E: izrilic@callington.com
W: www.callington.com


Softbank Robotics Australia

 
SoftBank Robotics is a worldwide leader in robotics solutions and we are constantly exploring and commercialising all robotics solutions that help make people’s lives easier, safer, more connected, and more extraordinary.

Our flagship product in Australia is Whiz, an autonomous vacuum robot that’s completely reinventing commercial carpet cleaning. Using a trusted AI platform, it delivers a higher quality, more efficient clean - with proof of performance. 

With over 10,000 units sold around the world including hotels such as the Hilton Garden Inn, see how Whiz can help your accommodation move beyond being visibly clean to reassure guests and travellers.

For more information, visit SoftBank Robotics Australia

Defibrillators

Heart Safe Hotel

 

Accommodation Australia has taken on the initiative to create the Heart Safe Hotel program in Partnership with Heart Safe Australia and Mindray Defibrillators.

How to become a Heart Safe Hotel

Here is the Heart Safe Hotel Checklist/Audit

  • The Defibrillators are in a high traffic area where it is highly visible.
  • For locations with multiple floors or large areas there are multiple Defibrillators.
  • There is a Defibrillator located within 90 seconds brisk walk from anywhere in your Heart Safe Hotel location in high traffic and highly visible locations.
  • There is an Automated External Defibrillator (AED) Policy & Procedure made aware and available to all employees/members/tenants/residents
  • There is adequate CPR signage highly visible
  • At least 50% of employees have had CPR awareness training

Education & Training

Olive Group 

 
 
Olive Group was established in 2006 as a result of our experience as a business in the oil and gas sector: safety was a priority for many organisations like ours but compliance and legislation were becoming an expensive headache. This mismatch led founder, Brendan Kavanagh, to create a new cost-effective health and safety model that offered a more flexible approach to training.

The concept proved successful and led to further thoughts on how could Olive bring even more cost-savings and improvements to training. What about online, mobile and virtual training? From this, Olive Learning was born. With our powerful, easy to use, integrated set of learning applications, businesses can induct, train, and develop staff by delivering learning experiences that are relevant, engaging and rewarding.
Today with offices in 9 countries, we are on a mission to train employees in a better, more cost-effective way, one business transformation after another.

To find out more visit: www.olivelearning.com.au or contact us on hello@olivemedia.com.au or +617 3126 4494.

Energy & Utilities

Zembl

 

For the past 13 years, Zembl (formerly known as Make it Cheaper) has been helping Aussie businesses buy better and improve their bottom line.

As a trusted industry leader, we specialise in providing tailored solutions in energy, solar, and solar financing. With strong relationships in the industry, we negotiate on behalf of businesses to secure better deals, saving them both time and money.

Our team understands the challenges faced by businesses and is passionate about simplifying the process of finding the best energy options. Whether it's optimising energy usage, exploring solar installations, or accessing competitive financing options, Zembl is committed to supporting businesses in their journey towards efficiency and sustainability.

Join the thousands of Aussie businesses who have benefited from our expertise and start maximising your savings today:

https://www.zembl.com.au/partner/accommodation-australia

Hardware and Maintenance

Bunnings 

 

Bunnings is the leading retailer of home improvement and outdoor living products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of large warehouse stores, smaller format stores, trade centres and frame and truss sites, Bunnings caters for consumer and commercial customers.

Bunnings have sponsored Accommodation Australia to offer exclusive commercial pricing to members.

All you need to do is sign up to PowerPass!

Savings & Benefits include:

PowerPass Discount on estimated 90% of the entire range in all stores

Choice of multiple cards on one account – spend, scan & save!

Access to Trade Specialist services in all our stores

NEW: PowerPass App – check your commercial prices on your mobile device


Higgins Coatings

 

Higgins Coatings is Australia’s premier painting solution provider, servicing the Hotels and Hospitality industry since 1949. 

Australian family owned and operated, we offer a flexible and localised service across our 18 branches, backed with the support of a national team and strategic supplier relationships. 

Our areas of expertise include general painting, maintenance painting and specialised access. 

With a commitment to WH&S, quality and the environment, Higgins Coatings has achieved an industry-leading ISO tri-certification. We stand behind our company motto ‘Whatever it takes’, ensuring that every finished product is one of supreme quality

For more information contact 1300 HIGGINS or visit our website: www.higgins.com.au

STATE BASED CONTACTS

Brenton Musolino
Senior Business Development Manager 
Phone: 0499 220 526
Email: bmusolino@higgins.com.au

Almir Djemailovic
Branch Manager – SA/NT
Phone: 0400 376 591
Email: adjemailovic@higgins.com.au 

Hotel Consultancy

Minett Prime Square

Building value in the hotel business
 

 

Minett Prime Square is an independent advisory firm dedicated to the hospitality industry. 
 
This Australian company helps ambitious developers, owners and operators of hospitality assets and their stakeholders build value and grow their business through creative development solutions, enhanced competitiveness, effective asset management, organic expansion and acquisitions.
 
With presence in Melbourne, Sydney and Singapore, the Minett Prime Square team has deep experience in hotel operations, management and franchising, business development and asset management both here in Australia and internationally.
 
During their respective corporate careers, Minett Prime Square principals were responsible for launching new brands, developing and implementing strategies for entering new markets, growing their respective businesses to capture market share and developing teams that provided future leaders for the hospitality sector.
 
Minett Prime Square knows the Australian accommodation market and can assist those working in it grow their business.
 
We welcome speaking with Accommodation Australia members to see how we can help.
  
Contact:
Dean Minett - Managing Director
M: +61 403 052 090
E: dean@minettprimesquare.com
W: minettprimesquare.com

 


nem Australasia 
Working with key stakeholders to maximise their return on investment

 

nem Hotel, Tourism & Leisure is a leading boutique hospitality consultancy. Each Partner has specialist skills and experience in these sectors, in addition to specific industry experience that can be applied more widely. 

  • Distribution Management 
  • GDS, Web, OTA Channel Optimisation)
  • Leveraging YourBrand.com
  • Market Share Acquisition
  • Sales and Marketing Audits / Plans
  • Market Mix Analysis
  • Asset Optimisation
  • Projects and Interim Roles
  • Renovation, Concept Design and Return on Investment
  • Staff Training and Mentoring

Our clients are unique and therefore we provide bespoke services to ensure investment goals are achieved and business opportunities maximised. 

For a complimentary NO OBLIGATION call or meeting, please contact Kerry on 0419 621 242 or 1300 857 636.

Contact:
Kerry Chew
E: kchew@nem.net.au
M:+61 419 621 242
W: https://www.nem.net.au/hotels

Hotel Security Technology

ASSA ABLOY Global Solutions Australia 



 

 

At ASSA ABLOY Global Solutions we’re dedicated to reimagining how people move through their world – and as the world leader in hotel security technology innovation for 40 years, we secure millions of hotel rooms around the globe with our industry-leading brands, VingCard and Elsafe. With integrated software platforms, as well as Mobile Access, guestroom management systems and location solutions, we help our customers enhance the hotel guest experience while maximizing security and improving operational efficiency.

With the Mobile Access solution by ASSA ABLOY Global Solutions, guests can skip the front desk, using their smartphone or watch as a secure key. This new solution maximizes operational efficiency, guest loyalty and convenience, as well as reducing costs and driving revenue.

VingCard Essence, the “invisible lock”, launched a growing trend for minimalism: now the new VingCard Allure lock takes the concept further. All external hardware has been removed through a signal panel offering exceptional flexibility in design, as well as the ability to add DND and MUR notifications.

Energy efficiency in hotels has become extremely important as HVAC costs account for as much as 45% of a building’s utility expenses. Since a typical hotel is vacant approximately 70% of a day, a considerable amount of energy is wasted on heating and cooling unoccupied rooms. By detecting occupancy and integrating with the properties HVAC system we can save energy, reduce HVAC runtimes, decrease maintenance costs, and increase mechanical equipment working life while improving user comfort and engagement. A guestroom management system can reduce energy consumption by 20%-45%.

ASSA ABLOY has been on the Forbes “World’s 100 Most Innovative Companies” list since 2014 and has worldwide service and support in more than 170 countries. With offices in Sydney, Melbourne, Brisbane, Perth, Auckland & New Caledonia we are in a unique position to serve all hotels in the Oceania region.

For more information contact ASSA ABLOY Global Solutions Australia, 
P: 1300 796 233, 
E: au.globalsolutions@assaabloy.com
W: www.assaabloyglobalsolutions.com

Housekeeping Services & Supplies

International Hotel Services 

 

IHS began in 1998 after a need arose in the market for quality service providers within the hotel industry. Since that time we have grown to a team of over 500 staff members servicing in excess of 30 individual clients throughout New South Wales, Queensland, Victoria, and Auckland.

IHS has a mission to establish long term relationships built on solid foundations of superior service, expertise, communication and continuous improvement. Over the years IHS has developed, and continues to expand on, the services listed below and covers locations nationally (within Australia) and internationally (within New Zealand).

Provision of housekeeping staff

  • Public Area Cleaning and maintenance
  • Provision of Stewarding staff
  • Payroll processing of hotel wages
  • Emergency Cleans
  • External Building Cleaning
  • Waste Management
  • Hygiene Services
  • Graffiti Removal
  • Spring Cleaning
  • Carpet Cleaning and repairs
  • Lamp shade repairs
  • Window Cleaning
  • Grounds Maintenance

For more info - click here

Contact:

Phone:   (02) 9517 2180
Fax:        (02) 9519 1303
Email:     info@ihservices.com.au
Website: http://www.ihservices.com.au/

 


AHS Hospitality 

 

ahs hospitality is Australia and New Zealand’s leading provider of outsourced housekeeping services to the accommodation industry. Established in 1993 we were the first business to outsource services of this kind to hotels. Our portfolio ranges from 3-star properties up to 5-star luxury hotels.

 

Our core housekeeping services are:

  • Housekeeping – Full Model
  • Labour Hire

Our management team comprises of people who may previously have been your colleagues, so you can trust that we understand what’s important to you and this helps us to deliver results. Our hotel-based team members are specifically trained in housekeeping operations, but we provide more than just housekeeping services. When you partner with ahs hospitality, you get experienced industry professionals who work with you and your team to manage a seamless housekeeping department.

With offices and senior management throughout Australia and New Zealand, we are always nearby to provide human resources, operational, injury, safety and compliance support. Our values are the foundation on which our company is built, and we focus on running a business that is both ethical and lawful. Compliance is something we take seriously and will not compromise on. We now offer the ahs guarantee ensuring compliance with the Fair Work Act, contractual requirements, workers rights and OH&S when you employ our services.

Our thorough understanding and knowledge of the industry’s demands since the COVID 19 pandemic and sanitisation requirements means we are uniquely qualified to overcome all the challenges of managing a housekeeping department. We consistently use industry best practice efficiently in order to achieve this.


Contact details
Justin Jones
P: +61 403 172 235
E: jjones@ahshospitality.com.au
W: https://www.ahshospitality.com.au/ 

 


LUXXE - Outsourced Hotel Services 

 

LUXXE Outsourced Hotel Services is a home-grown Australian boutique services company operating in Melbourne, Canberra, Sydney, Western Sydney, Gold Coast, Brisbane, Mackay, Townsville and Cairns. We offer both fully outsourced services and top-up models to hotels. Our highly-trained staff can be provided across various departments including Housekeeping, Rooms and Food & Beverage.

At LUXXE, we uphold best practices by directly employing all our staff. This saves our clients unnecessary worries and fluctuating quality standards, and means that we are 100% accountable for all service deliverables. You also need not worry about controlling wage costs, staff recruitment and training costs or dealing with potential workers’ compensation claims.  

Contact:
Craig Coughlin 
E: craigc@luxxe.com.au 
M: 0407 005 267 
W: https://www.luxxe.com.au

 


Gian Group

 

Gian Group is the cumulation of 30 years industry experience spent working with major companies in the hospitality and cleaning sector. Since 1998 its members have been actively investing in their development and forming industry relationships. 

With our collective experience within the cleaning and hospitality sector, Gian Group set up in 2017 to enter the marketplace as a team of dedicated and passionate about people, collaboration, and technology.

For more info - click here

Contact details: 
Anna Gavalas
E: Anna@giangroup.com.au 
M: 0455300888

 


Softbank Robotics Australia

 

SoftBank Robotics is a worldwide leader in robotics solutions and we are constantly exploring and commercialising all robotics solutions that help make people’s lives easier, safer, more connected, and more extraordinary.

Our flagship product in Australia is Whiz, an autonomous vacuum robot that’s completely reinventing commercial carpet cleaning. Using a trusted AI platform, it delivers a higher quality, more efficient clean - with proof of performance. 

With over 10,000 units sold around the world including hotels such as the Hilton Garden Inn, see how Whiz can help your accommodation move beyond being visibly clean to reassure guests and travellers.

For more information, visit SoftBank Robotics Australia.
 

Insurance

Hotel Employers Mutual

 

Hotel Employers Mutual (HEM) is a Specialised Workers Compensation Insurer for the Accommodation industry in New South Wales.

 

Since commencing business in 2008, HEM has consistently achieved market leading results in our ability to return injured workers back to the workplace. This, combined with our focus on prevention through a dedicated Work, Health & Safety team, has lead to significant savings for individual hotels and the industry alike.  

Our people endeavour to understand your business. This, along with our industry specialisation means we have an in-depth understanding of the day-to-day challenges faced and we work with you to achieve the best outcomes possible.

Email - https://www.hotelemployersmutual.com.au/


Bupa Health Insurance

 

We’re your health and care partner that provides great value health cover plus wellness services to help you and your family, achieve your health and wellbeing goals. 

As a member of Accommodation Australia, you can look forward to:

  • Receive 6 weeks free if you join Bupa on an eligible cover*
  • Gap free: Bupa will cover the cost of General Dental, Physio and Chiro for dependent children until they turn 25 at a Members First Provider. This includes no out of pocket costs on general dental services like check-ups, teeth cleaning, fillings, x-rays and more.   
  • No waiting periods for services you were covered for with your previous health insurer

Terms & Conditions:
*Discount is reviewed periodically by Bupa and your Company and is subject to change. Must pay by direct debit.


Contact:
Call 134 135 and quote ID #2108131
Email us at Accomassocaust@bupa.com.au

Lawyers

Mullins – More than law

 

Established in 1980, Mullins has a proven history of strong performance, with a reputation for being leaders in law. Their extensive technical experience together with their intuitive understanding of their clients’ needs enables them to move beyond a standard level of legal services and provide value that is more than law.

Mullins are renowned for their specialist knowledge and deep personal commitment to the key industries in which their clients operate and use this to connect with their clients to form trusted and longstanding partnerships.

As one of Australia’s top hospitality law firms, they are fully immersed in the accommodation industry and intimately understand the issues faced by those who operate within it.

Mullins advise on a high volume of transactions and significant deals, working with owners and operators of small and large hotels, iconic resort brands, private equity groups, syndicates, pubs, clubs, nightclubs, restaurants and accommodation venues.

Mullins do more than just provide legal services, they provide experience and practical solutions to ensure their clients achieve great commercial outcomes.

Contact
Matthew Bradford 
E: mbradford@mullinslawyers.com.au
M: (07) 3224 0353
W: https://www.mullinslawyers.com.au/

Migration Services

Mullins – Migration Services 

 

Mullins Migration is part of the Mullins Group, who are Silver Sponsors of the Accommodation Australia and supporters of the Accommodation industry. 

Mullins Migration provides migration solutions to private individuals and businesses of all sizes. From helping Australian businesses secure a workforce to fill skill shortages, to helping families reunite, Mullins Migration experts earn the trust of their clients by identifying their needs and helping them achieve a migration outcome that best suits their circumstances.

For businesses, Mullins Migration helps to stabilise workforces by securing Work Visas or Working Holiday Visas for employees, which facilitates business growth at the same time.

Mullins Migration provides efficient services and has proactive fee discussions with all clients. With migration services offered on a fixed-price basis, clients benefit from cost certainty, assisting with budgeting and planning.

By engaging our migration experts early in the migration process, you can take comfort that your best interests are looked after and your application is being handled professionally and with maximum prospects of success. 

Australian immigration law can be complex, but it becomes as “easy as 1-2-3” when you engage Mullins Migration.

Click Here for more Information

Contact -

Corina Chen | Senior Associate 
Mullins Migration 
Direct line: 07 3224 0364
Email: cchen@mullinslawyers.com.au

Matthew Bradford | Partner
Mullins 
Direct line: 07 3224 0353
Email: mbradford@mullinslawyers.com.au

News & Technology

News Corp Australia

Give Your Customers a Premium Digital News Experience

Your customers can now have seamless digital access to world class journalism across market leading newspapers like The Australian, The Daily Telegraph, Herald Sun and more.

 

Access is easy with only 2 simple steps:
1. Customers need to connect to your venue’s WiFi on their device.
2. They can then visit a participating news site of their choice.

 

Talk to News Corp Australia today about a new and easy way to deliver news to your customers!


Benefits of the package include:
- Unlimited access to premium content for visitors and guests via your WiFi
- Bypass the paywall with no privacy issues or personal information - No logins, passwords or email
- Contactless delivery via the users own device (laptop, iPhone, PC or tablet)
- Access to digital print editions from each days printed newspaper
- Always on solution removing labour costs associated with delivery of print
- Contributes to your sustainability and waste goals
- Multi-site discounts

 

Access is easy with only 2 simple steps:
1. Customers need to connect to your venue’s WiFi on their device.
2. They can then visit a participating news site of their choice with available titles found here: 
https://subscription.newscorpaustralia.com/business/subscription/newswifi 


Visit: newscorporatesubscriptions.com.au


Contact
Scott Lister - E: scott.lister@news.com.au P: 0439 738 926
David Howarth - E: david.howarth@news.com.au P: 0419 170 706

 

 

Printing

New Creation Print (NCP)

 

Founded in 1989, NCP is a family owned and operated business that specialises in supplying print, storage and distribution of print collateral to National Hotel Groups with properties in Australia, New Zealand, Fiji and French Polynesia.

NCP has built a reputation based on focussed customer solutions and long term partnerships. We are flexible and adapt to the needs of our customers.

We work closely with our customers to understand their specific requirements and build our systems to suit.

NCP currently has more than 400 active Hospitality customers ranging from large multi-hotel groups, to smaller individual boutique properties. 

There is more to a beneficial partnership than just supplying print.  Industry experience has directed us to focus and develop 7 key areas:

  1. Protecting your brand
  2. Return on Investment
  3. Partnering for Expansion
  4. Dependability
  5. Relationships
  6. Control
  7. Service

Contact

Jamie Meyer
M: 0477 407 499
E: jamie@newcreationprint.com.au
www.newcreationprint.com.au

Revenue Management

Australian Revenue Management Association 

The Australian Revenue Management Association (ARMA) serves as the leading organisation dedicated to enhancing the skill of revenue and profit optimisation for hospitality and tourism professionals.

Since its establishment in 2011, the primary focus has been to provide comprehensive education, valuable resources, and exceptional networking opportunities to empower tourism industry practitioners in maximising revenue and profit potential from perishable assets.

ARMA collaborates with industry leaders, academic institutions, and employees to elevate the standards of revenue and yield management, driving continuous growth in skills, knowledge and innovation that contribute to sector-wide success.

At the heart of ARMA’s mission is the core belief in the power of ongoing learning. We equip primarily accommodation operators, restaurants, and attractions with the knowledge to make data-driven decisions that propels business growth.

By fostering a revenue and profit optimisation culture from the top down, organisations can influence profitability and staff retention, integrating effective revenue and yield management strategies as vital components of broader commercial capabilities that enhance asset value.

Central to our association is the Professional Membership Framework, a comprehensive program that supports the career growth and development of both emerging and experienced revenue management professionals. This framework helps employees acquire the necessary competencies at varying career stages, while assisting the industry with succession planning.

ARMA’s ultimate vision is to foster a better revenue landscape that leads to a stronger industry overall. By continuously improving revenue management practices, we contribute to the success and sustainability of the hospitality and tourism sectors.

Core Industry Programs:

  1. Certificate in Revenue Management Foundations – Think Change Grow
  2. Advanced Certificate in Revenue Management – Ambitious Leader
  3. Master in Revenue Management – Executive Edge
  4. Certificate in Restaurant Revenue Management - Sweet Success
  5. APAC Revenue Management Summit
  6. YIELDMAX® - Revenue Management Simulation Game for Academia
Better Revenue. Better Industry.
Melissa Kalan - Director
PH: 0422 194 866

 


Minett Prime Square

Building value in the hotel business
 
 

Minett Prime Square is an independent advisory firm dedicated to the hospitality industry. 
 
This Australian company helps ambitious developers, owners and operators of hospitality assets and their stakeholders build value and grow their business through creative development solutions, enhanced competitiveness, effective asset management, organic expansion and acquisitions.
 
With presence in Melbourne, Sydney and Singapore, the Minett Prime Square team has deep experience in hotel operations, management and franchising, business development and asset management both here in Australia and internationally.
 
During their respective corporate careers, Minett Prime Square principals were responsible for launching new brands, developing and implementing strategies for entering new markets, growing their respective businesses to capture market share and developing teams that provided future leaders for the hospitality sector.
 
Minett Prime Square knows the Australian accommodation market and can assist those working in it grow their business.
 
We welcome speaking with Accommodation Australia members to see how we can help.
 
Contact:
Dean Minett - Managing Director
M: +61 403 052 090
E: dean@minettprimesquare.com
W: minettprimesquare.com

 


nem Australasia 

Working with key stakeholders to maximise their return on investment

 

nem Hotel, Tourism & Leisure is a leading boutique hospitality consultancy. Each Partner has specialist skills and experience in these sectors, in addition to specific industry experience that can be applied more widely. 

  • Distribution Management 
  • GDS, Web, OTA Channel Optimisation)
  • Leveraging YourBrand.com
  • Market Share Acquisition
  • Sales and Marketing Audits / Plans
  • Market Mix Analysis
  • Asset Optimisation
  • Projects and Interim Roles
  • Renovation, Concept Design and Return on Investment
  • Staff Training and Mentoring

Our clients are unique and therefore we provide bespoke services to ensure investment goals are achieved and business opportunities maximised. 

For a complimentary NO OBLIGATION call or meeting, please contact Kerry on 0419 621 242 or 1300 857 636.

Contact:
Kerry Chew
E: kchew@nem.net.au
M: 0419 621 242
W: https://www.nem.net.au/hotels

Statistical Resources

STR 

The industry’s most comprehensive market share product

STR Benchmarking is the transformative industry software that delivers the property- and portfolio-level insights needed to make smart, real-time decisions and optimize strategies across entire enterprises.

Comprising a data collection of 81,000 properties globally and over 2,000 in Australia, the insights available to operators and wider industry is your single source of industry performance and inventory knowledge.

Contact
Matthew Burke – Regional Director – Pacific, South Asia & Japan
E: mburke@str.com
T: +61 2 8091 2009
W: www.str.com

 

Superannuation

HOSTPLUS 

Join Australia's Number One Performing Super Fund

 

Life is full of twists and turns. New jobs, new cities, new adventures. Wherever you or your staff go it’s important to have a super fund that moves with you. A fund that puts you first with competitive fees, comprehensive insurance options and consistent investment performance. 

Hostplus is the number 1 super fund in Australia. Number 1 in the long term. Number 1 in the short term. 

According to leading superannuation analysts, Chant West and SuperRatings, the Balanced Option returned an impressive 13.2% (after all fees and charges) to members accounts for the 2016-17 financial year. 

In addition, as of 30 June 2017 the default investment choice, favoured by the majority of the fund’s members has delivered a market leading performance over the last 1, 3, 5 and 7 years.

You won’t find returns like that under the mattress or in your bank account for that matter. 

At the time of the rate announcement Warren Chant, Director of Chant West said that the 2016-17 financial year had been an excellent year for super funds. He also commended Hostplus on its consistent historical performance. 

“While much of the focus this time of the year is on the financial year result, longer-term performance is far more important to Hostplus’ investment team. The fund’s investments team, led by Chief Investment Officer Sam Sicilia, has done an exceptional job for their members for a very long time.

“Hostplus’ Balanced Option has consistently been a top-ten performer” Mr Chant said.

In part, the performance can be attributed to Hostplus’ long-term strategic investment in areas including property, infrastructure and private equity which have typically outperformed cash and bonds. 

Hostplus CEO David Elia was happy to highlight these results have not come about by chance.

“While this year’s results are pleasing, this investment formula isn’t new to Hostplus, nor has it been the result of good luck.

“Our default MySuper Balanced Option offers a diversified portfolio across a wide range of asset classes that has achieved top quartile performance over all investment horizons.  It is this diversification which serves to protect our members from market downturns and maximise their returns.”

Not content to rest on their laurels, the investment team are already looking towards the future. Following the fund’s previous push into infrastructure, Hostplus has turned towards the exciting world of Venture Capital. And with more than $350 million already committed to the space, they’re becoming a major player on the Australian scene. 

The fund’s VC portfolio features an array of emerging biomedical projects including allergy vaccines, Parkinson’s management devices and a new class of antibiotics.  The expansion is testament to Hostplus’ forward-thinking approach, not only investing in a brighter financial future for their young members, but in a healthier future for Australia, and the rest of the world. 
 
To join Australia’s Number One Performing Fund or to make Hostplus the default superannuation partner for your staff, visit hostplus.com.au/join

Technology

Tapendium 

 
 

Tapendium technology -- driven out of Australia -- is customed designed for the hotelier. The platform offers Hotels the ability to communicate with guests via tablets or their own personal devices. The ground-breaking centralized service - brings digital communication between hoteliers and their guests to a new global standard.


In addition to providing general information about the property, the hotel’s services, and the surrounding region, Tapendium also serves as booking tool for services like hotel restaurants, shops, and spas and is a consolidated in-room control that replaces many hotel room controls and printed material – all in one!


Tapendium technology has advanced integrations, that essentially replaces the in-room telephone and TV remote—helping to effectively declutter the hotel room and provide a modern and hygienic experience for guests.


Contact: 
Simon Williams
M: +61 400 817 096
E: Simon@Tapendium.com 
W: www.tapendium.com