Catherine Mapperson has been with Quest Apartment Hotels for over 20 years, purchasing her first franchise in 2000 and a second franchise in 2004. She has spent over five years on the Quest Franchise Advisory Council (FAC), which acts as a conduit between the franchisee network and the franchisor, providing support and promoting best practice.

Catherine has trained and mentored people to become Quest franchisees, both within her businesses and also as part of the Quest Apartment Hotels formalised approach. Participating in two owners corporation committees for over 17 years, Catherine understands building management, contract negotiation and dispute resolution.

Prior to a career with Quest, Catherine completed a Bachelor of Arts with Honours, specialising in Politics and Criminology, plus experience in the retail industry in London.

Luke is the Chief Operating Officer for Lancemore Hotels. Lancemore Hotels owns and operates Luxury Boutique properties across Melbourne, Sydney, Regional Victoria and North Queensland.

With over 25 years’ experience across multiple Brands and countries. Prior to Lancemore, Luke spent the past 10 years as part of the executive team at Mantra Group. During this period he had oversight over several teams, culminating with accountability for the  group commercial outcomes and operations over 4 brands, Peppers, Art Series, Mantra and Breakfree. Prior to this Luke spent time in both China and Hong Kong with Starwood Hotels and Langham Hospitality Group along with time on the iconic Hayman Island.

Brett is the National Accommodation Manager for ALH Group; Australia’s largest owner operator of hotels/pubs (95 accommodation hotels, 335 hotels/pubs, 2000+ rooms). Brett joined the ALH Group in 2014 to create and implement a new strategic vision for ALH accommodation which included a new dedicated accommodation team, who have developed internal standards which will lead to the launch of an exciting new hotel brand in 2018 with the vision of having 100 branded hotels nationally within 4 years.   

Prior to ALH, Brett was formerly Senior Development Manager for Choice Hotels Australasia where he was personally responsible for more than 100 new franchisees joining the network and in the later years successfully led the Development team driving franchise recruitment and contract renewals through-out Australia and New Zealand.

Stephen Moore is Regional General Manager for Victoria, South Australia and Tasmania for TFE Hotels.

With more than 15 years’ industry experience, Steve has a strong understanding of the hospitality sector, and broad hotel experience across corporate and leisure, and in servicing remote destinations.   He has been with TFE Hotels for the past ten years and overseas a growing portfolio of hotels across the Vibe Hotels, Rendezvous, Adina Apartment Hotels, Travelodge Hotels and TFE Collection Hotel brands.

With 26 new hotels in TFE’ pipeline, Steve and his experienced team will open seven new hotels in 2020-21 – Vibe Melbourne, Vibe Hobart, Adina Southbank, Adina West Melbourne, Vibe Adelaide, Travelodge Adelaide - and introduce a new hotel brand into Australia.

Craig Peachey is Executive General Manager overseeing RACV’s Leisure business.  The portfolio includes the RACV City Club and Healesville County Club, RACV’s Resort portfolio comprising 8 Resorts spanning Queensland, Victoria and Tasmania, as well as a Leisure Products portfolio including Travel and Marine Insurance, an attraction ticketing business, Club Travel, Cruises and Tours.

Craig has had a multi-disciplinary career in management and broad commercial roles in the hospitality, casinos, entertainment and media sectors.  Formally Chief Financial Officer and 2IC for Star Entertainment Group’s Queensland casino and hotel operations, Craig has also previously held various roles with the Walt Disney Company over a period   of 12 years, including 5 years based in Hong Kong. 

Kari is the Senior Director of Strategy, Sales and Marketing for Choice Hotels Asia- Pac, and focuses on growing existing and developing new revenue streams for Choice Hotels franchisee network, the largest hotel franchisor in this region with more than 270 hotels.

With over 17 years’ experience in the accommodation, tourism and leisure industries, Kari is passionate about regional tourism and has held many senior roles including General Manager Marketing for Belgravia Leisure (across 4 verticals, 8 brands and 160+ facilities), and the role of General Manager – Marketing, Strategy and Sales at BIG4 Holiday Parks for almost 10 years, which included a six-month term as Acting CEO. 

Kari holds a Bachelor of Arts and Masters of Tourism Marketing from Monash University, and is a guest presenter for the Masters of Tourism Marketing program at Monash University.